CORE GOLF Privacy Policy

2.1 — Location Information

• IP address (current and last sign ins)

2.2 — Device Information

• Last Used Date
• Device ID
• Locale
• Timezone
• OS Version
• Platform
• Device Model

2.3 — Additional Information

• Sign In Count
• Current Sign In Date
• Last Sign In Date
• Register Source
• Connect Source

3.1 — To manage your CORE GOLF experience

We will use your personal data to provide you with access to the CORE GOLF app, website and associated products and services, including managing your requests, login and authentication information, remembering your settings, maintaining your account, responding to your requests, and processing payments.

3.2 — Marketing purposes

We may send you emails, newsletters and messages about new features, products and services, and content. We will only ever contact you electronically for marketing purposes and you can change your mind at any time.

Marketing Filter Information

• Device Information (refer to that section)
• IP address
• Handicap
• Gender
• Country

4.1 — Your preferences

You can choose not to provide us with personal data if you prefer not to: If you choose to do this, you can continue to use the website and browse its pages, but we will not be able to provide you with access to the app or systems that require your personal data.

You can turn off cookies in your browser by changing its settings: You can block cookies by activating a setting on your browser allowing you to refuse cookies. You can also delete cookies through your browser settings. If you turn off cookies, you can continue to use the website and browse its pages, but the website will not work as effectively.

We will inform you (before collecting your data) if we intend to use your data for marketing and if third parties are involved. You can opt-out from marketing at any time by amending your preferences. You can do this via the Your Account section of the app or the website. Our emails to you will also include instructions on how you can opt out of receiving marketing material from us.

4.2 — Your rights

You have rights under the GDPR that can be exercised with CORE GOLF by emailing help@coregolf.app.

Below are the rights that you have over your personal data and can exercise with us at any time:

Access: You have the right to access information we hold about you.

This includes the right to ask us supplementary information about:

• the categories of data we’re processing
• the purposes of data processing
• the categories of third parties to whom the data may be disclosed
• how long the data will be stored (or the criteria used to determine that period)
• your other rights regarding our use of your data

We will provide you with the information free of charge and within one month of your request, unless doing so would adversely affect the rights and freedoms of another person (e.g. another person’s confidentiality or intellectual property rights). We’ll tell you if we can’t meet your request for whatever reason.

Rectification: You have the right to make us correct any inaccurate personal or complete any incomplete data about you.

Object: You can object to us using your data for profiling you or making automated decisions about you.

Portability: You have the right to port your data to another service.

We will give you a copy of your data in a reusable format so that you can provide it to another service if you so wish. If you ask us and it is technically possible, we will directly transfer the data to the other service for you. We will not do so to the extent that this involves disclosing data about any other individual.

Erasure: You have the right to be ‘forgotten’ by us.

You can do this by asking us to erase any personal data we hold about you, if it is no longer necessary for us to hold the data for purposes of your use of CORE GOLF.

Complaint: You have the right to lodge a complaint regarding our use of your data

If you are not happy with how CORE GOLF has handled your personal information for any reason at all, please tell us first, so we have a chance to address your concerns. For more information, please refer to Section 7 [FEEDBACK].

If we fail in this, you can address any complaint to the Portuguese Data Protection Supervisory Authority - Comissão Nacional de Proteção de Dados (https://www.cnpd.pt).

5.1 — How we keep your personal data secure

We take the security of your personal data very seriously. As such, we have taken precautions to protect the security of all personal information we process. This includes having physical, electronic, and managerial procedures to help safeguard, prevent unauthorised access and maintain data security. Although neither people nor security systems are foolproof, including encryption systems, we have taken all reasonable measures to protect your information as securely as possible. If anything does happen and your personal data has been compromised, we will take action to rectify the matter. If you think your personal data has been compromised during your time with CORE GOLF please contact us immediately at help@coregolf.app.

We can't ensure the security of your personal information alone. Please remember that you provide personal data at your own risk and that no data transmission is guaranteed to be 100% secure. You are responsible for keeping your username and password secret and safe.

5.2 — Where do we store the data?

The personal data we collect is processed at our offices in Portugal and in any data processing facilities operated by the third parties we work with.

By submitting your personal data, you agree to this transfer, storing or processing by us. If we transfer or store your information outside the EEA in this way, we will take steps to ensure that your privacy rights continue to be protected as outlined in this Privacy Policy.

5.3 — Third parties who process your data

We use third parties to help us provide the best CORE GOLF experience possible. Sometimes it is necessary for us to share your data with third parties in order to get all our services to work well. Your data is shared only when strictly necessary and according to the safeguards and good practices detailed in this Privacy Policy. We will only partner with third parties who we believe are going to treat your personal data with just as much care as we do. We work with some third party organisations who provide services to us at CORE GOLF or to you on behalf of CORE GOLF, including marketing assistance, customer service, sending emails, removing repetitive information from customer lists and analysing data. We may also have to share your personal information if we are required to do so by law or to respond to a legal process.

Infrastructure

Analytics

Contract

Processing your data is necessary for a contract you have with us, or because we have asked you to take specific steps before entering into that contract.

Legitimate interests

CORE GOLF will process your data where we have legitimate interests to do so and those interests have minimal impact on your rights.

Examples include:

• Gaining insights from your behaviour on our website or app
• Delivering, developing and improving the CORE GOLF service
• Using data to feed our advertising strategy

Legal Obligation

CORE GOLF will process your data where we are required by law to do so.